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CASE MANAGER Woodland Hills

USA Express Legal & Investigative Service Inc.

CASE MANAGER

Full Time • Woodland Hills
Benefits:
  • BIRTHDAY LEAVE POLICY
  • 401(k)
  • Health insurance
  • Training & development
USA EXPRESS LEGAL AND INVESTIGATIVE SERVICES IS HIRING!

Since 1998, USA Express has taken pride in providing Attorney Support Services, assisting law firms with day to day tasks ranging from locating missing persons to serving legal documents. Our skilled legal process servers and licensed private investigators are ready to travel anywhere in the country. We are looking for a full- time Case Manager for our Process Department

RESPONSIBILITIES AND DUTIES
  • Manage and track the progress of assigned cases.
  • Communicate effectively with clients and with the team regarding case updates, status, and completion.
  • Ensure that the team is coordinating effectively with process servers (assigning cases and providing detailed instructions).
  • Guarantee that all legal documents are handled securely, efficiently, and professionally.
  • Ensure that team members maintain accurate records of all case activity, including service attempts, successful service, and proofs of service.
  • Address client inquiries and concerns in a professional and timely manner.
  • Provide administrative support to the team as needed.
QUALIFICATIONS
  • Previous experience preferred but not required.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Proficiency using standard office software (e.g., Microsoft Office Suite).
  • Familiarity with legal documents and terminology related to process serving is a plus, but not mandatory.
  • Ability to work independently and manage multiple tasks effectively.
  • Detail-oriented and accurate record-keeping.
  • Ability to work effectively in a fast-paced environment.
  • A "Let's do this!" attitude --  connects quickly, is proactive, follows through.
  • Must be dependable, aware and responsive.
While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. $22.00 is our base salary for this position, though additional experience or specialized knowledge may allow for some flexibility.
Immediate opening. Monday - Friday from 8:30-5:00 pm
Compensation: $22.00 per hour




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